Privacy and Data Ownership Statement

Effective Date: March 2025

1. Data Ownership

At VisiblAir, your data belongs to you. All environmental and sensor data collected through your VisiblAir devices and services remains your sole and exclusive property. We do not claim any ownership rights over the data generated, stored, or transmitted through our platform by your devices.

2. Data Access and Confidentiality

We do not share, sell, rent, or disclose your data to third parties unless:

You provide explicit written consent;
Required by law in Canada or the province of Québec; or
Necessary to maintain the integrity or security of the platform (e.g., support or security audits).

Authorized VisiblAir personnel may access your data only when strictly necessary, and always under confidentiality obligations.

3. Data Retention

We retain your data only as long as necessary to provide services or as required by law. You may request deletion of your data at any time, subject to any legal or operational obligations.

4. Data Portability

You may export your data in standard formats at any time. This ensures full portability should you wish to migrate to another platform or maintain your own local archive.

5. Data Storage and Residency

All customer data is stored on servers located in Québec, Canada. We guarantee that your data will not be transferred or replicated outside of Québec without your explicit written consent. Your data is subject to Canadian federal privacy laws and the laws of the province of Québec.

6. Your Rights

You have the right to:

Access your data
Export your data
Request correction or deletion of your data
Withdraw consent for specific processing operations

To exercise these rights, please contact us at: info@visiblair.com

7. Changes to This Statement

We may update this statement from time to time. The effective date will always be noted at the top of this document, and material changes will be communicated directly to customers.

8. Language Clause

This statement is available in both English and French. In the province of Québec, the French version shall take precedence in the event of a discrepancy.